Return & Refund Policy
At Allstarshirt, we want you to be completely satisfied with your purchase. If you are not fully happy with your order, we are here to make the return and refund process as smooth as possible.
Returns
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We accept returns within 30 days from the date of delivery.
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Items must be in their original condition — unworn, unwashed, and with all tags and packaging intact.
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To start a return, please contact us at [email protected] with your order number and details about the item you wish to return.
Non-Returnable Items
Please note that the following items cannot be returned:
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Personalized or custom-made products
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Final sale or clearance items
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Gift cards
Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be issued to the original payment method within 5–7 business days.
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Shipping fees are non-refundable.
Exchanges
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We replace items only if they are defective, damaged, or sent in error.
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For an exchange request, please contact us at [email protected] before returning the product.
Return Shipping Costs
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Customers are responsible for paying return shipping costs, unless the item is defective or incorrect.
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We recommend using a trackable shipping service to ensure the safe return of your product.
Order Cancellation Policy
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Orders may be canceled within 24 hours of purchase for a full refund.
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After 24 hours, orders are typically processed and shipped, and cancellations may no longer be possible.
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To request a cancellation, please contact us immediately at [email protected] with your order number.
Contact Us
If you have any questions regarding returns, refunds, or cancellations, please reach out to our customer support team at [email protected].